Algorithm as Boss or Coworker? Evidence from Randomized Field Experiment on Algorithmic Control
Written By: Dr. Nakyung KyungAssistant ProfessorInformation Systems and Analytics, School of Computing, National University of Singapore At present, over one in three companies worldwide are incorporating AI into their business operations. There’s a growing shift from human-led management to a system directed by algorithms, wherein learning algorithms take on coordination and control roles traditionally held…